Mistequa Hotel Housekeeper – Full-time

MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Housekeeper                                       STATUS:  1 Full-time

 

REPORTS TO: Hotel Operations Manager                   SALARY:  $17.13/hr. plus tips

 

POSITION OPENS:  7/29/2026                                      CLOSES:   8/05/2026

POSITION SUMMARY

The Hotel Housekeeper will require excellent cleanliness standards to attend all areas of our facilities to enhance customer experience by keeping our facilities in clean and orderly condition.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Clean and tidy all areas to the standard cleanliness within time limits.
  • Deliver excellent customer service.
  • Create daily job lists and record all serviced rooms.
  • Maintain equipment in good condition.
  • Report on any shortages, damages, or security issues
  • Handle reasonable guests request and inform others when required.
  • Comply with health and safety regulations and act in line with company policies and licensing laws.
  • Attend to Lobby Attendant duties when scheduled.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Proven working experience in relevant field.
  • High school diploma or (GED) preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently, use good judgment and stay motivated.
  • Prioritization and time management skills
  • Professionalism along with speed and attention to detail

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: HUMAN RESOURCES  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:  hr@mistequa.com

 

Mistequa Hotel Front Desk Agent – Full-Time

MISTEQUA HOTEL

 JOB ANNOUNCEMENT

POSITION: Hotel Front Desk Agent                               STATUS: Full-Time

 

REPORTS TO: Front Desk Supervisor                           SALARY:  $17.89/hr. plus tips

 

POSITION OPENS:  07/27/26                                        CLOSES:   08/02/26

POSITION SUMMARY

The Hotel Front Desk Agent will serve as our guests’ first point of contact and manages all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities while providing excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (like contact details and exact dates of their stay).
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to clients’ complaints in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees.
  • Upsell additional facilities and services, when appropriate.
  • You will be required to work weekends, holidays and special events.
  • Additional duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Good math skills.
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role is preferred but not necessary.
  • excellent communication and organizational skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License C with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT: HUMAN RESOURCES  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL: hr@mistequa.com

 

Mistequa Casino Players Club Representative – Full time

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION:  Players Club Representative        STATUS: Full-Time

 

REPORTS TO: Marketing Manager                    SALARY:  $17.13 + TIPS

 

DATE OPENED:  7/22/2026                               CLOSES: 8/2/2026

POSITION SUMMARY

Performing excellent guest service is our number one goal at Mistequa Casino Hotel. The Players Club Representative will be responsible for promoting the benefits of our Players Club, be proactive at securing new sign ups to the Players Club and will work with the Players Club Supervisor in meeting all casino promotion event goals. The Players Club Representative will carry a professional and positive attitude with fellow team members and guests. Marketing department cross-training is a priority for our team success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • The representative must be proactive and identify problems, and solutions. Follow up with Players Club Supervisor.
  • Maintain a working knowledge of our database system to perform duties using the player tracking system.
  • Ensure data entry is accurate and complete.
  • Promote the Players Club to new guests to join the Players Club.
  • Must have a working knowledge of the Players Club benefits and Players Club point system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Responsible for maintaining knowledge of all casino programs, promotions, special events and all elements of casino games to advise guests.
  • Make announcements to promote all marketing events, promotions and other announcements as needed according to Players Club Supervisors announcement schedule.
  • Will assist Players Club Supervisor and Marketing Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items, such as bungee cords, club cards and other items for promotional use.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and guests.
  • Public announcements on a microphone are required.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or GED preferred.
  • Excellent guest service skills.
  • Ability to work independently and use good judgment.
  • Excellent communication skills, both oral and written, to communicate effectively with co-workers and guests.
  • Must be able to multi-task.
  • Must be able to work within a team.
  • Must have intermediate computer knowledge for data entry.
  • Must be able to operate printers, multi-line telephone and in-house microphone.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The team member is frequently required to lift 10 to 25 pounds.

The Team member is regularly required to sit for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

 

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND PLAYERS CLUB

FOR INFORMATION CONTACT: HUMAN RESOURCES

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL: hr@mistequa.com

 

Casino Kitchen Cashier/Server – Full-Time

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: Casino Kitchen Cashier/Server                                  STATUS:  Full-Time

 

REPORTS TO: Front House Supervisor                                         SALARY:  $17.13/hr + TIPS

 

POSITION OPENS: 07/21/2026                                                    CLOSES:   08/03/2026

 

POSITION SUMMARY

The Cashier/Server is responsible for providing fast, friendly, and courteous service while taking food and drink orders and serving guests. Monitor guest needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Pleasantly takes orders and serve guests. Present checks to the guest, accept payments and give change when necessary. Will be required to operate a till.
  • Must learn the menu and garnishes that accompany each plate.
  • Must check plates to ensure order is correct and complete prior to serving.
  • Must keep items stocked at all times.
  • Maintain beverage center.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Promote Casino promotions with all guests and prompt new guests to sign up to our players club.
  • Occasionally required to serve alcoholic beverages, assess guests, and follow serving protocol.
  • Will be required to clean dining area.  Must maintain a clean and orderly work station.
  • Buss tables.
  • May be required to work shifts and/or events at the Hotel.
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Good math skills.
  • Must obtain a food handlers card within 30 days of employment and keep it current.
  • Must obtain a Class 12 servers permit within 30 days and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear.  The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member is frequently required to lift and carry up to 55 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: Human Resources   

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

hr@mistequa.com

Mistequa Casino Cage Cashier – Part time

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: Cage Cashier/Players Club Representative                             STATUS: Part Time

 

REPORTS TO: Cage Supervisor/Manager                                                    SALARY:  17.89 + Tips

 

POSITION OPENS:7/6//26                                                                             CLOSES: 7/26/26 Extended

POSITION SUMMARY

Responsible in assisting customers with transactions and for balancing your bank drawers within the Cage Department. Maintain accuracy throughout all phases of the balancing process. Will be responsible for promoting the day to day membership of our Players Club (Sun Club) and will work with the Marketing Department in meeting all casino promotion event goals that apply to the Cage/Club Rep position; such as printing Sun Club cards, answering questions, directing guests to the Marketing area and other duties as required.  May be required to perform the bill acceptor drop functions and/or soft count functions as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent customer service at all times. Maintain a positive and productive attitude with customers as well as fellow team members.
  • Accurately counting and balancing of cashier bank. Maintain cashier drawer transaction records and prepare daily cash inventory form.
  • Redemption of video gaming tickets and gaming chips.
  • Maintain imprest bank balance through buy/sell from the vault.
  • Cashes personal checks for currency.
  • Redeems foreign currency, computing accurate exchange rates for the various currencies received.
  • Maintains a working knowledge of facilities, as well as special events, programs and casino games in order to advise customers of same, whenever possible.
  • Assist in maintaining cage floor security by notifying department supervisors, security and surveillance of suspicious activity.
  • Assists other Cashiers within the Cage, as needed.
  • Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records, reports and Confidentiality.
  • Must be proactive and identify problems, and solutions. Follow up with Cage Manager or Cage Supervisor.
  • Maintain a working knowledge of our database system to perform duties with the promotional tracking system.
  • Promote Casino promotions with all customers and prompt new customers to sign onto our players club.
  • Assist each customer through the membership process by inputting customer data into promotional tracking system.
  • Responsible for keeping accurate and thorough departmental records and reports.
  • Will assist Cage Supervisor and Cage Manager with special projects as needed.
  • Maintain a clean and clear workstation.
  • Responsible for stocking promotional items; such as bungee cords, club cards and other items for promotional use. Inform Guest Services when items run low.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, customers and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or (GED) preferred. Cash handling experience preferred.
  • Excellent customer service skills.
  • Effective communications skills.
  • Must be extremely numbers oriented.
  • Must have basic computer knowledge for data entry.
  • Must be able to multi-task.
  • Ability to work independently and use good judgment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is occasionally required to walk and sit.  The employee is regularly required to stand for long periods of time; climb or balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift 10 to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management

 

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

 

FOR INFORMATION CONTACT: Human Resources

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

hr@mistequa.com

Mistequa Casino Soft Count Drop Team Member – Full time

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

 

POSITION: Soft Count/Drop Team Member                                 STATUS:  Full time

 

REPORTS TO: Soft Count Supervisor/Cage Manager                SALARY:  $17.89/hr

 

POSITION OPENS: 7/14/2026                                                       CLOSES: 7/26/2026

POSITION SUMMARY

The Soft-Count/Drop Team Member is responsible for swapping bill acceptor boxes,

counting and recording of all currency, coin, vouchers, table game drops, as well as vending machine drops, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent customer service.  Maintain a positive and productive attitude with customers as well as fellow team members.
  • Ensures the integrity of all Soft Count transactions.
  • The soft count/drop team member must be proactive and identify problems, solutions, and concerns. Follow through with your supervisor.
  • Reconciles gaming revenue.
  • Counting and recording of all currency, coin, Table Games drops, bill acceptors, and vending machine drops.
  • Dropping and storing the vouchers from Player Terminals.
  • Prepares various reports, including stiff sheets, transfer sheets, audit fills and credit slips; reconciles all totals to the Master Summary; forwards all information to appropriate individual(s).
  • Maintains all records, reports and other required paperwork in the Soft Count Department.
  • Responsible for the removal of all bill acceptor boxes from the casino slot machines.
  • Responsible for the accuracy of all documentation concerning the drop.
  • Responsible to keep accurate account of all the drop activities.
  • Responsible for transporting bill acceptor carts to soft count room ensuring they are accompanied at all times by casino security and TGA.
  • Responsible for pulling out chairs before the drop and pushing the chairs back in after the drop.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports, and confidentiality.
  • Additional duties as required by management.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, customers and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • High School diploma or (GED) preferred. Cash handling experience preferred.
  • Effective communications skills required. Must be extremely numbers-oriented and computer-literate. Must be able to multi-task.
  • Proficient with 10-key calculator.
  • Excellent Customer Service skills.
  • Ability to work independently and use good judgment.
  • Excellent organizational skills.
  • Ability to be a team player.
  • Good math skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is regularly required to walk and sit, climb or balance, stoop, kneel, crouch, or crawl. Must be able to lift, push or pull up to 25lbs regularly for short periods of time.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud. The Team Member will be required to work in a small work area.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND GUEST SERVICES

 

FOR INFORMATION CONTACT: HUMAN RESOURCES  

 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973

FAX: (509) 935- 6223

E-MAIL:

hr@mistequa.com

Mistequa Hotel Line Cook – Part time

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION: HOTEL LINE COOK                                                 STATUS: PART-TIME

 

REPORTS TO: SOUS CHEF                                                           SALARY:  $19.00/HR plus tips

 

DATE OPENED:  7/27/2026                                                        CLOSES:  8/02/2026

SUMMARY

Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking.  Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
  • Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
  • Follows all recipes and control procedures.
  • Ensures the highest possible standards of food preparation and quality are maintained at all times.
  • Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
  • Assists in food prep assignments during off-peak periods as needed.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
  • Observes safety and security procedures. Determines appropriate action beyond guidelines.  Reports potentially unsafe conditions.  Uses equipment and materials properly.
  • May be required to work shifts and/or events at the Casino.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Minimum one year previous cooking experience required.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and stand for long periods of time.  The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Perform the duties described in compliance with local laws and regulations.
  • Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the programs to address problem gambling.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT:  HUMAN RESOURCES 

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL:  hr@mistequa.com

Mistequa Casino Line Cook – Fulltime

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION:  CASINO LINE COOK                                               STATUS: FULL-TIME

 

REPORTS TO: SOUS CHEF                                                           SALARY:  $19.00/HR plus tips

 

DATE OPENED:  7/27/2026                                                           CLOSES: 8/02/2026

SUMMARY
Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking. Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
• Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
• Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
• Must adhere to the Mistequa Casino Hotel Team Member Handbook.
• Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.
• Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
• Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
• Follows all recipes and control procedures.
• Ensures the highest possible standards of food preparation and quality are maintained at all times.
• Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
• Assists in food prep assignments during off-peak periods as needed.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
• Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.
• May be required to work shifts and/or events at the Hotel.
• Stay up to date on current Casino promotions and events to inform guests.
• Assist in maintaining floor security by notifying Management and Security of suspicious activity.
• Facilitates the flow of information by attending regularly scheduled departmental meetings.
• Must be able to work shift work, holidays, weekends, and special events.
• Other duties as assigned.

GENERAL CONDITIONS
Must have ability to:
• Communicate effectively with all levels of team members, guests, and outside contacts.
• Work effectively in a fast-paced environment.
• Move around all work areas effectively and efficiently.
• Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS
• Must be 18 years of age.
• Minimum one year previous cooking experience required.
• Excellent guest service skills.
• Ability to be a team player.
• Ability to work independently and use good judgment.
• Must be able to multi-task.
• Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the team member is regularly required to talk or hear. The team member is frequently required to walk and stand for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:
• Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
• Perform the duties described in compliance with local laws and regulations.
• Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
• Have knowledge of the programs to address problem gambling.
• Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT
ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE
THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY
ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD
APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB
FOR INFORMATION CONTACT: HUMAN RESOURCES
1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223
E-MAIL: hr@mistequa.com

 

Mistequa Casino Hotel Purchasing Clerk-Revenue Audit – Full time

MISTEQUA CASINO HOTEL

 JOB ANNOUNCEMENT

POSITION: Purchasing Clerk/Revenue Auditor               STATUS:  Full-Time

 

REPORTS TO: Accounting Manager                                  SALARY:  $20.00/HR D.O.E.

 

POSITION OPENS: 7/9/2026                                             CLOSES:  7/26/2026

 

POSITION SUMMARY – Purchasing Clerk

The Purchasing Clerk position is responsible for all purchasing procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Purchasing activities; includes verification of purchase requisitions, purchase orders, researching vendors and price comparisons, ordering, dealing with vendor mix-ups, shipping, and receiving.
  • The Purchasing Clerk shall investigate and report to the Accounting Manager all purchases being made within the IC process.
  • Is responsible for maintaining well organized files.
  • Is responsible for maintaining all contracts and maintenance agreements for the casino.
  • Is responsible for maintaining inventory of frequently used office supplies for the casino departments.
  • Is responsible for the mail and will deliver to each department in a timely manner.
  • Is responsible for all travel arrangements.
  • Is responsible for maintaining knowledge of programs, promotions, and all elements of casino activities.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Other duties as assigned.

POSITION SUMMARY – Revenue Auditor

Responsible for accurately recording audits in a timely manner, thereby ensuring the safety and security of the casino and hotel and smooth, efficient operations in the Accounting Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must ensure all revenue activities conform to the pertinent governing agency’s regulations, policies and procedures, including but not limited to audits of Title 31, CTRC & SARC filing.
  • Responsible for learning the policies, procedures, internal controls and ensuring complete adherence for each of the Mistequa departments.
  • Investigate and document discrepancies and issue required incident reports per policy.
  • Must have a complete understanding of the slots, Sportsbook, cage, soft-count, bill acceptor drops, table games, food/beverage/lounge and Hotel department’s audit records to effectively audit, investigate discrepancies, and enter all daily information into the revenue audit files.  Distribute forms appropriately.
  • Will be responsible for tracking the use of employee coupons and complimentary receipts.
  • Responsible for the timely and accurate audit of specific departments as designated by the Accounting Manager.
  • Must maintain well organized files, including all records retained for current and prior years, so that there is the ability to provide any internal/external auditors and/or gaming agents with all source document information.
  • Must have the ability to answer any/all questions related to the audit(s).
  • Provide assistance in maintaining floor security by notifying management and security of any suspicious activity discovered during audits.
  • All other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

Required education and/or experience include:

    • College or specialized training in accounting/finance.
    • Purchasing experience.

Preferred experience includes:

    • Gaming and/or Cage experience
    • Cash management experience
    • Auditing experience
  • Excellent time management and organizational skills.
  • Above average Microsoft Office experience.
  • Ability to work independently and also as a Team Member.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member may be required to talk; hear; stand; walk; sit; reach; climb; stoop kneel; crouch; crawl and have hand to finger dexterity.

The team member must regularly lift and/or move up to 25 pounds, occasionally lift and/or move up to 80 pounds.

Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Casinos.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND PLAYERS CLUB

FOR INFORMATION CONTACT: HUMAN RESOURCES

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL: hr@mistequa.com

 

Hotel Line Cook – Part Time

MISTEQUA CASINO HOTEL

JOB ANNOUNCEMENT

POSITION: HOTEL LINE COOK                                                 STATUS: PART-TIME

REPORTS TO: SOUS CHEF                                                           SALARY:  $17.89/HR plus tips

DATE OPENED:  05/27/26                                                          CLOSES:  6/21/26 (extended)

SUMMARY

Accurately and efficiently cook meats, fish, vegetables, soups, and other food products as well as prepare and portion food products prior to cooking.  Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Mistequa Casino Hotel Team Member Handbook.
  • Must adhere to our SMILE service standards and Core Values by providing excellent guest service.  Maintain a positive and productive attitude with guests as well as fellow team members.
  • Must be able to receive and check in food, supplies and other deliveries with accuracy as necessary.
  • Prepares a variety of meats, seafood, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
  • Follows all recipes and control procedures.
  • Ensures the highest possible standards of food preparation and quality are maintained at all times.
  • Performs as a team member with Cooks, Dishwashers, Supervisors, Servers, Utility, and pertinent company team members in producing a smooth and efficiently run operation on a scheduled shift.
  • Assists in food prep assignments during off-peak periods as needed.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work area at all times in full accordance with State Health Regulations.
  • Observes safety and security procedures. Determines appropriate action beyond guidelines.  Reports potentially unsafe conditions.  Uses equipment and materials properly.
  • May be required to work shifts and/or events at the Casino.
  • Stay up to date on current Casino promotions and events to inform guests.
  • Assist in maintaining floor security by notifying Management and Security of suspicious activity.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Must be able to work shift work, holidays, weekends, and special events.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members, guests, and outside contacts.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress)

JOB QUALIFICATIONS

  • Must be 18 years of age.
  • Minimum one year previous cooking experience required.
  • Excellent guest service skills.
  • Ability to be a team player.
  • Ability to work independently and use good judgment.
  • Must be able to multi-task.
  • Must obtain a food handlers card within 30 days of employment and keep it current.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the team member is regularly required to talk or hear.  The team member is frequently required to walk and stand for long periods of time.  The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to extreme cold or extreme heat. The noise level in the work environment is usually moderate to loud.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
  • Perform the duties described in compliance with local laws and regulations.
  • Ensure compliance with the Spokane Tribe’s Tribal Employment Rights Ordinance and any/all other applicable tribal codes, laws and/or ordinances.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the programs to address problem gambling.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.

ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

ALL EMPLOYEES MUST PASS A CRIMINAL BACKGROUND INVESTIGATION AND BE ABLE TO OBTAIN A SPOKANE TRIBAL GAMING LICENSE

THE CHEWELAH CASINO RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY

ALL POSITIONS WITH MISTEQUA CASINO HOTEL ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTELHUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB

FOR INFORMATION CONTACT:  HUMAN RESOURCES  

1-800-322-2788, (509) 935-6167 OR FAX: (509) 935- 6223                

E-MAIL:  hr@mistequa.com

 

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